FAQ

Terms And Conditions

Following registration, an email verification will be sent confirming payment and registration. Students will be asked to sign a risk assessment and liability waiver before attending any forest tours. 2-4 days in advance of forest walks, students will receive an email with information about location and recommendations on what to bring with them.

Shaggy Jack Acknowledgement of Risk and Liability Waivers

Child Waiver 

Adult Waiver

Photo and Video Waiver

Transportation: Students are responsible for providing their own transportation to and from class locations, which may include travel to sites along forestry service roads. People travelling to the Sunshine Coast via BC Ferries should schedule their trips to allow ample time to make it to class locations on time; locations are in the Gibsons-Roberts Creek area and are typically 5-20 minutes from the Langdale Ferry Terminal.

Cancellations: We require 96 hours notice of any cancellations in order to receive a full refund; postponements and rescheduling are permissible. Live, in-person indoor classes may be switched to Zoom classes by Shaggy Jack on short notice, particularly if there are Public Health Orders that restrict indoor gatherings.

Conduct: Abusive, aggressive or harassing behaviours towards staff or students will not be tolerated, and anyone engaging in such activities may be asked to leave the class and will not be eligible for refunds. 

Please note: the class contains safety information and must be completed before we take you out into the forest.